FREQUENTLY ASKED QUESTIONS
Can I cancel my booking?
Once a booking has been confirmed, it cannot be cancelled as this is a live event game. However, we can reschedule a game for another time if we receive at least 7 days' notice.
What if we want to bring extra people along?
That’s fine. Drop us an email at firstname.lastname@example.org - please note the party size may not exceed 6 people in total.
What time do we need to arrive?
Do you offer Corporate Team Building events?
Do you do children's parties?
Is the game room accessible for people with mobility issues?
Can I take photographs or film the event?
Where are you?
Cheam and Epsom:
Escape from the Room is based at 23 Merrow Road, Cheam, Sutton, Surrey, SM2 7LU.
Cheam is on the following bus routes: 151, 213 (24-hour service), 470, X26.
Cheam railway station is in Upper Mulgrave Road.
Horton Park Escape Rooms are based in Horton Park County Club, Hook Road, Epsom, Surrey, KT19 8QG