Can I cancel my booking?

Once a booking has been confirmed, it cannot be cancelled as this is a live event game. However, we can reschedule a game for another time if we receive at least 7 days' notice.

What if we want to bring extra people along?

That’s fine. Drop us an email at - please note the party size may not exceed 6 people in total.

What time do we need to arrive?

When arriving a Horton Park Escape Rooms ,please check in at the bar area where you should arrive 15 minutes before your slot to allow for a debrief of your game. You will remain in the bar area until your room is ready.

Do you offer Corporate Team Building events?

Yes, please email us at

Do you do children's parties?

Not all of our rooms are suitable for children's parties, please check the age limits for each room. For parties under the age of 16 an adult must be present in the room. Please note parties may not exceed the maximum capacity for each room.

Do you have a Privacy Policy?

All our records are maintained by Bookify, our booking agent. Please click on the following links to view their Terms of Service and Website Privacy Policy.

Is the game room accessible for people with mobility issues?

Unfortunately, no - we cannot accommodate wheelchairs.

Can I take photographs or film the event?

No, cameras and video recorders are not permitted as it would potentially reveal the game to others yet to take part and would spoil it for them. We would ask that you do not reveal any of
the clues, puzzles or solutions to anyone.

Can I read any reviews for Escape from the Room?

Yes, we have some great reviews from bloggers and on TripAdvisor. Please click the links.

Where are you?

Cheam and Epsom:

Escape from the Room is based at 23 Merrow Road, Cheam, Sutton, Surrey, SM2 7LU.

Cheam is on the following bus routes: 151, 213 (24-hour service), 470, X26.

Cheam railway station is in Upper Mulgrave Road.

Horton Park Escape Rooms are based in Horton Park County Club, Hook Road, Epsom, Surrey, KT19 8QG


23 Merrow Road, Cheam, Sutton SM2 7LU


Horton Park County Club, Hook Road, Epsom, Surrey, KT19 8QG

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